WE’VE BEEN IN YOUR SHOES
SO WE UNDERSTAND THE TYPES OF CHALLENGES
YOU ARE FACING
SERVICE PORTFOLIO MANAGEMENT
Leaders in a well-performing organization understand the business they are in (and what they are not in). Defining what you do is critically important so your customers know which products and services you will provide them, at what level and cost. Being able to set proper expectations with the consumers of your services is foundational to being able to improve the customer experience and overall satisfaction.
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- Service Analysis
- Performance Evaluation
- Business Impact Analysis
- Risk Assessment -
- Strategy & Alignment
- Service Catalog Development
- Service Lifecycle Management
- Business Continuity Planning -
- Process Analysis & Blueprint
- Stakeholder Engagement
- Implementation & Sustainability -
- Assessment & Analysis
- Cost & Supplier Management
- Balancing & Prioritization -
- Service Cost Modeling
- Workforce Strategy
- Supplier Optimization & Outsourcing -
- Metrics & OKRs
- Client Satisfaction
- Process Improvement
PROGRAM MANAGEMENT
Although many organizations have matured their project & program management practices, we continue to encounter clients who need help with strengthening their overall governance posture to accelerate execution. That's why we do what we do. When done well, organizations can thrive. If done poorly, goals are missed, and this can be costly in many ways. We want to help you to move the needle and be successful.
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- Program Analysis
- Health Check
- Portfolio Management Evaluation
- Business Impact Analysis
- Risk Assessment
- Business Continuity Planning -
- Program Strategy
- Roadmap Development
- Governance & Coordination
- Benefits Realization Management -
- Process Analysis & Blueprint
- Stakeholder Engagement
- Implementation & Sustainability -
- Design & Activation
- Standards & Methodology
- Prioritization
- Metrics & Reporting
- Interim Management
- Transition & Accountability Partner -
- Strategy
- Governance
- Transformation Enablement
ORGANIZATIONAL CHANGE MANAGEMENT
No matter which way you look, change is on the agenda. And it should be. Change is the way forward. It’s how you grow, innovate, and improve. If you’re not changing, you’re standing still. But change is hard. We help you to make change happen, because if it doesn’t, the value of your great ideas will never be realized.
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- Interim Transformation Leadership
- Strategy Development
- Senior Management Coaching
- Governance
- Accountability Partnership -
- Stakeholder & Impact Analysis
- Readiness Assessment
- Change Planning -
- Capabilities Assessment
- Leveling Up Skills & Methods
- Training Workshops
- Methodology Development
- Group & Individualized Coaching -
- Needs & Capabilities Assessment
- ECMO Design & Activation
- Strategic Integration
- Standards & Playbooks -
- Program OCM Leader
- Transformation Lead
- Communications Planning & Execution
- Engagement Program Development
- Learning Delivery
- Launch & Transition Programs
- Sustainability Frameworks
BUSINESS OPERATIONS
MANAGEMENT & OPTIMIZATION
We see it all the time, whether it’s your IT or Cyber Security function, there are opportunities to improve the efficiency of getting the job done. Many times, investment is made in the “what” and not in the “how”. Focusing on the operational aspects pay dividends in creating a high performing organization.
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- Defining Metrics
- KPIs & Governance Frameworks -
- Strategy & Alignment
- Service Costing
- Budgeting Planning
- Alignment to Funding Prioritization -
- Process Analysis
- Design
- Automation -
- Assessment & Analysis
- Mission/Vision
- Objectives & Key Results (OKRs) -
- Analysis & Assessment
- Software Licensing
- Contract Optimization -
- App Portfolio Inventory
- Architecture Review
- Migration Roadmaps -
- Contract Review
- Cost Analysis
- Supplier Rationalization
- Selection & Transition -
- Assessment
- Strategy
- Optimization
- BCP
DIGITAL TRANSFORMATION
Many organizations are integrating strategies, processes and digital technologies to fundamentally reshape how they operate, deliver value to customers, and stay competitive in an increasingly digital-centric world. We specialize in guiding you through this complex landscape of Digital Transformation. Our services are designed to help you navigate this journey seamlessly, leveraging innovative digital strategies to unlock new opportunities, enhance operational efficiency, and drive sustained growth and competitiveness.
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- Capability Assessment
- Leadership Alignment
- Strategy Development
- Governance Structure
- Implementation Roadmap -
- Architecture Strategy Development
- Solution & Vendor Selection
- Portfolio Management
- Process & Technology Integration -
- Tailored Change Programs
- Stakeholder Engagement
- Integrated Communications
- Transition Preparation
- Adoption Support -
- Assessment
- Strategy Alignment
- Cloud Optimization
- On-Prem/Cloud Strategy
- BCP Assessment -
- Program & Portfolio Management
- Governance & Oversight
- Compliance Assessment
- Impact Analysis -
- Data-driven Insights
- Metrics & Reporting
- Accountability Programs
TECHNOLOGY ENABLEMENT
Leveraging technology isn't an option; it's a fundamental necessity for businesses aiming to thrive in a competitive environment. Although many organizations have matured their use of technology to enable their business, we continue to encounter clients who need help with deploying and managing their applications and infrastructure.
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- Assessment & Analysis
- Architectural Redesign
- Performance
- Evaluation & Enhancement -
- IT Operations Evaluation
- Optimization Strategies
- Roadmap & Implementation
- Automation & Process Improvement -
- Organizational Assessment
- Workforce Planning
- Skillset Enhancement & Training -
- Application Modernization Strategy
- Legacy System Transformation
- Application Development & Integration -
- EA Strategy & Governance
- Enterprise Architecture Evaluation
- Standards Development -
- Due Diligence & Integration Planning
- Transition Strategy & Roadmap
- Cultural Integration Support
